Support & Contact

Found a bug, have a question, or want to request a feature? Email us — we read every message.

How do I install ErgoSherpa?

On iPhone/iPad, download free from the App Store. On Android, Windows, or any web browser, open ergo-sherpa.netlify.app and tap your browser's share menu → "Add to Home Screen" for an app-like icon.

Is the app free?

Yes — free to download, free to use, no ads, no premium tier. Some product recommendations use affiliate links; we disclose this both in the app and in the Terms of Service.

How do I delete my account?

Open the app → About tab → "Delete account." This permanently removes your saved exercises, pain log, and profile from our servers.

My daily reminder isn't firing — what should I do?

Open Settings → Notifications → Ergo Sherpa → make sure "Allow Notifications" is on. In the app, open My Routine → toggle the reminder off and back on to re-schedule. If it still doesn't fire, email us at [email protected].

I want to report a bug or request a feature

Please email [email protected] with the details. ErgoSherpa is in active development — your feedback shapes V2.

Privacy & data questions

See our full Privacy Policy or Terms of Service. For specific data requests, email us.

Response time: typically within 2 business days. Built by Dr. Alexander Reid, MD.